Manufacturing IT | NFC Information Technology

What Does an Hour of Downtime Cost Your Production Line?

On a plant floor, downtime is not an inconvenience, it is product not made and orders slipping. Your ERP, your shipping and inventory systems, and the network tying the office to the floor all have to stay up, because when they do not, the line waits and the cost climbs.

We keep the office and the shop floor running on a network built for the environment, protect production against the ransomware that now targets manufacturers, and respond fast when something stops. Call us and you reach a person who knows your setup. We help minimize downtime, protect critical systems, and keep your team focused on getting the work done.

What Our Manufacturing IT Services Do For You

Keep your ERP and production software running through every shift.
Connect the office and the shop floor on one network that holds up.
Protect production data with backups that are checked, not assumed.
Defend the line against the ransomware now aimed at manufacturers.
Respond fast when a stoppage is IT, because the line is waiting.

Our Clients Can Tell You What Accountability Looks Like

Read What Local Organizations Say About Working With NFC

Trusted IT Partner for Over a Decade

We have been working with NFC Information Technology Consulting since December of 2013. They have built servers, been with us through software conversions, purchased and installed new computers and hardware...they are fantastic. We have turned over all of our computer/network care to them and couldn't be happier. Easy to work with, nonaggressive, knowledgeable, and affordable. We have been very happy.

DR. R. FLEMING

Family Dental Practice

Reliable IT That Grows With You

NFC IT provides consistent system availability/stability and quick response/resolution to issues as they arise. They also provide excellent communication as they go through the process of addressing your concerns! We went through a number of IT providers in a fairly short time before finding NFC/IT. In the YEARS since, we’ve not had ANY reason to question that decision! They have a better understanding of our infrastructure with forward looking policies/hardware/software in place that allow for expansion as opposed to expensive replacement.

D. GASAWAY

DoD Parts Supplier

Responsive IT Built Around Your Business

NFC has provided IT services to our company in excess of ten years. They have always been responsive to our needs/requests and respectful of our budget and IT requirements. As a one-of-a-kind business, they developed programming that allowed us to efficiently get products through our system and out the door to our customers. I recommend them very highly.

C. HARRISON

Library Materials Distributor

How We Keep Your Production Running

In manufacturing, IT trouble does not stay in the office, it stops the line. A down ERP or a ransomware hit can idle a shift and put orders at risk. We keep production systems running, guard them from the threats aimed at manufacturers, and move fast when the floor stops.

Uptime Is the Point

Every hour the line is down has a number attached to it. We build and run your IT around keeping production moving, and when something does stop, we treat it as the emergency it is for you.

Office and Floor as One

The office systems and the shop floor are not separate worlds. We design one network that carries both reliably, from the front desk to the machines, so a problem in one place does affect the other.

Built Against Ransomware

Manufacturers have become prime ransomware targets, because a stopped line makes them likely to pay. We layer the protection that closes the common ways in and watch for an attack before it reaches the floor.

Data You Can Recover

When a server fails or an cybercriminal attack lands, the most important question is how fast you are running again. We keep production data backed up and tested, so recovery is a known process rather than a guess mid-stoppage.

ERP and Software Support

Keeping the System That Runs Your Whole Plant Available

Your ERP is where the whole operation comes together: orders, inventory, scheduling, purchasing, and shipping all live in it or feed it. When it slows or drops, the effects show up everywhere, from a buyer who cannot cut a purchase order to a shipping desk that cannot print a label. We keep the ERP and the systems around it available across every shift, make sure the pieces that feed it stay connected, and test updates before they reach your live environment, so a routine patch does not stall the floor at the start of a run.

A generalist sees the ERP as one more application. On a plant floor it is closer to a utility: when it is down, work stops. It also has its own vendor and its own quirks, and problems are rarely as simple as a restart. We know how these systems behave in a working plant and we deal with your ERP vendor directly, so you are not stuck relaying messages between us while a shift stands idle and waiting.

An ERP kept available across every shift, so a slow or dropped system is not quietly costing you a run of production.
The connections that feed it, from inventory to shipping, kept working rather than breaking one integration at a time.
Updates tested before they touch your live environment, so a routine patch does not stall the floor at a shift change.

Backup and Recovery

Getting Production Running Again After Something Fails

In a plant, backup is not about filing cabinets, it is about how fast you are making product again after something goes wrong. A failed server, a corrupted database, or a ransomware hit can stop a line, and the only thing that shortens that outage is a backup you can actually restore from. We back up the production data and the system configurations that matter, keep the copies somewhere separate from the originals, and test that a restore genuinely works, so recovery is a defined process with a known clock on it rather than guesswork while the floor sits idle.

The measure of a backup in manufacturing is recovery time, not whether a job ran overnight. A copy that exists but has never been restored is a guess, and a guess is a poor thing to lean on with a line stopped and orders due. We focus on the restore: proving it works, knowing roughly how long it takes, and keeping that true as your systems change, so a bad day is measured in hours rather than lost days.

Production data and system configurations backed up and kept well clear of the originals, never left on the same box.
Restores tested in advance, so you know they work and roughly how long getting back to full running will actually take.
A defined recovery process for a failure or an attack, so a stopped line has a clock on it instead of an open question.

Cybersecurity and Monitoring

Keeping the Threats That Stop the Line Off Your Network

Manufacturers have become favourite ransomware targets for a blunt reason: a stopped line is expensive, which makes a plant more likely to pay to get running again. Good security makes you a harder target and a louder one if someone tries. We layer protection across the network, the devices, the accounts, and email, keep systems patched so the known ways in are closed, and monitor for the signs of an attack in progress so it can be caught before it reaches the floor. No one can promise you will never be hit, but the aim is fewer easy openings and far earlier warning.

Security on a plant network has a wrinkle an office does not: older machines and control systems that cannot simply be patched like a laptop. We work with that reality rather than pretending it away, isolating what cannot be updated and watching it closely. What is included depends on your plan and what a look at your setup turns up, and we are honest about the difference between lowering risk and the guarantee no one can actually give.

Protection layered across the network, devices, accounts, and email, so one weak point does not open the whole plant.
Monitoring for the signs of an attack in progress, with alerts acted on early rather than found after the line is down.
Patching and sensible isolation for the older machines that cannot be updated, so they are not the easy way in for attackers.

Why Manufacturers Count on Us for Uptime

An IT company that has only ever worked in offices does not feel the clock the way a plant does. A stopped line is not a slow morning, it is money by the minute. That difference is why manufacturers across Indiana count on us to keep them up and running.

We Talk Downtime in Dollars

We size our response to what a stoppage actually costs you, not to a generic ticket queue. When the line is down, that is the priority, and we make sure you know what is happening and how long it is likely to take.

We Work Around Your Shifts

The disruptive jobs, cutovers, upgrades, big changes, get done during planned downtime or between shifts, not in the middle of a run. We plan around your production schedule so our work does not become your outage.

We Show Up On Site

Some plant problems need hands on a switch, a cable, or a machine, not a remote session. We are based in Indiana and we come to the floor when that is what it takes, rather than talking you through it over the phone.

No Overkill, No Overpromising

We fit the setup and the security to your plant and your real risk, and we will not sell you enterprise gear you do not need. We are also honest that no one can promise a line will never go down.

FAQs About IT Services for Manufacturing Companies

Can You Keep the Office and Shop Floor on One Network?

Yes, and doing it well is a big part of the job. The office and the floor have different needs, so it is not just a matter of running more cable. We design the network so that business systems and production systems share the infrastructure without stepping on each other, with the floor kept reliable even when the office side is busy. Done right, you get one network to manage and support, not two that only half talk to each other.

How Fast Can You Get Us Running After a Line Stoppage?

That depends on the cause, but speed is the whole point of how we set things up. Monitoring catches many issues before they stop the line, and when something does halt production, we treat it as an emergency, with response times set by your plan and agreed ahead of time. Because we keep tested backups and know your setup, recovery from a failure or an attack is a defined process with a rough clock on it, not an open-ended rush.

Are Manufacturers Really a Target for Ransomware These Days?

Yes, and increasingly so. Attackers have worked out that a stopped production line is expensive enough that many manufacturers will pay to get running again, which makes plants an attractive target. You do not need to panic about it, but you should take it seriously. Sensible, layered protection and good backups turn a potential shutdown into a manageable incident, which is a far better place to be than hoping it never happens.

Do You Support Our ERP and the Vendor Who Runs It?

Yes. Keeping the ERP available and dealing with its vendor is a core part of what we do for manufacturers. Because we understand how the system is used across the plant, we can usually tell whether a problem is the application, the network, or the hardware, and take the right action instead of leaving you to relay messages between us and the vendor while a shift waits. When the vendor does need to be involved, we handle that conversation for you.

Let’s Take the Stress Out of Your IT

You hired an IT company so your team could spend less time coordinating technology problems. If you are still contacting several vendors, chasing updates, or questioning who is responsible, the relationship needs a closer review.

Call (317) 218-9821 or click the button below to schedule an introductory conversation.

SCHEDULE A call

About Our Services

IT Services for Manufacturing Companies