About Us

We provide comprehensive IT services in New England – focusing first and foremost on cybersecurity.

Greg Polakoff

Greg Polakoff

CEO, NFC Information Technology

Our Backstory

Most organizations hire an IT provider because they do not have time to diagnose technical problems, coordinate vendors, and verify that important security work is being completed. Yet many businesses still find themselves doing exactly that.

NFC began by supporting dental practices and grew to serve medical offices and other businesses across Central Indiana. We manage the systems and services covered by your agreement, coordinate outside technology providers, and take on defined project work beyond routine support. You should know who is responsible, what is included, and what happens next.

What End-to-End Accountability Means To Us

You Have One Primary Point of Contact

You Have One Primary Point of Contact

A technology problem may involve a software company, cloud provider, internet provider, security vendor, or hardware manufacturer. You contact NFC. We identify who needs to be involved, provide the technical context, and remain engaged until the next step is clear.

We Explain the Tradeoffs

We Explain the Tradeoffs

When an IT decision involves cost, risk, or competing options, we explain what changes between the choices. You should understand why we recommend something, what is optional, and which risks remain if you postpone it. In some cases, a simpler service level is the better fit.

We Do Not Promise the Impossible

We Do Not Promise the Impossible

No IT provider can guarantee that you will never experience an outage, cyber incident, or compliance problem. NFC manages the agreed controls, monitoring, maintenance, backups, training, and response work that reduce risk.

We Define the Scope First

We Define the Scope First

NFC offers Hourly, Protect + Monitor, and Protect + Support options. We explain what each includes, how response expectations differ, which services are optional. Not every business needs fully managed support, and we will not present it as the only right choice.

We Act Before Problems Crop Up

We Act Before Problems Crop Up

The NFC team of IT experts actively monitors your business' systems, manages updates, performs preventive maintenance, tracks equipment condition, checks backups, and escalates alerts. This work helps address risks and reduce avoidable interruptions.

We Go Beyond Routine Support

We Go Beyond Routine Support

Some technology needs do not belong in a standard support agreement. NFC also handles procurement, deployment, project management, structured cabling, communications, data recovery, custom development, and other defined work.

Let’s Take the Stress Out of Your IT

You hired an IT company so your team could spend less time coordinating technology problems. If you are still contacting several vendors, chasing updates, or questioning who is responsible, the relationship needs a closer review.

Call (317) 218-9821 or click the button below to schedule an introductory conversation.

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